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A group of people are sitting at tables in a modern conference room with large windows. They are following or listening attentively to a presentation. The room is well lit by several ceiling lights and flipcharts can be seen in the background. - Sampsa Kaijaluoto ©Sampsa Kaijaluoto

Design Thinking & Service Design in Helsinki

Finland is world-famous for high-tech and innovation, as well as for its outstanding contribution to industrial design and architecture. What is more obvious than traveling to Helsinki for a deep dive into design thinking & service design? This International Immersion – designed by our colleagues from Aalto EE - is all about understanding the practice of design thinking, innovation management and creativity with a special focus on leadership and culture. A varied program was organized for the students of the Global Executive MBA, complete with interactive theory sessions and study visits to 12 innovative companies in Finland.

With a special focus on leadership and culture the International Immersion enabled students to develop deeper understanding of how design thinking and service design can successfully be implemented into innovation processes and leading creativity.

Flowchart of the WU Study Tour 2021, which includes stops such as guest speakers, workshops, discovery tours and topics such as organizational culture, creativity, thinking and service design. At the end there will be group presentations and a conclusion.-WU Executive Academy ©WU Executive Academy

Interactive Classroom Sessions...

Delving into the principles of design thinking, students explored how corporations can embrace them to transform their leadership culture to be more agile, innovative and entrepreneurial. Creating value, managing uncertainty and innovate in a sustainable manner have become a way of thinking, working and leading.

Eine Person steht vor einem Bildschirm und präsentiert eine Folie mit dem Titel „Innovationen – Transformationspotenzial“. Die Folie listet verschiedene Innovationstypen auf, darunter inkrementelle, disruptive, architektonische und radikale Innovationen. Die Person zeigt auf die Folie.-WU Executive Academy ©WU Executive Academy
Expert talks during the company visits gave insights into Scandinavian business practices and entrepreneurship

...Transformed Into Best Practices

Practical assignments allowed students to be creative, experiment and immerse themselves into prototyping. Within creative workshops participants explored how leaders can empower their employees to help bring cultural transformation into their organization.

Zwei Personen sitzen an einem Tisch in einem Büro und schreiben auf Papier. Auf dem Tisch liegen verstreut Dokumente, Wassergläser und bunte Haftnotizen. Im Hintergrund hängt ein großes abstraktes Gemälde an der Wand.-Sampsa Kaijaluoto ©Sampsa Kaijaluoto
Students worked on different projects together...

Company Discovery Visits

Visiting different organizations allowed the participants to explore how these companies have successfully applied concepts and frameworks discussed in class. They gained a deeper understanding of how design thinking and service design are successfully exploited across industries. Being successful in highly competitive landscapes requires to nurture and grow the creative capital – the processes, structures and people who drive these creative endeavors.

Request your International Immersion info pack now and discover the global MBA experience!